Terms of service
Introduction
These Terms of Service govern your use of the FAB Furniture website and the purchase of products from us. By using our site or placing an order you agree to these terms. We are FAB Furniture, based at FAB Furniture, 66 Sorbus Drive, Crewe, CW1 4EX, United Kingdom.
Definitions
- "We", "us" and "our" mean FAB Furniture.
- "You" means the customer or website visitor.
- "Products" means the goods offered for sale on our website.
- "Order" means your request to purchase products from us.
Using our website
You may use our website for lawful purposes only. You must not misuse the site, attempt to gain unauthorised access, or use it in any way that could damage or impair the service for others.
Your account
If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Please notify us immediately of any unauthorised use.
Placing an order
When you place an order you make an offer to buy the products. A contract is formed only when we send you an email confirming dispatch. We may decline or cancel an order, for example if a product is unavailable or there has been a pricing error.
Prices and currency
All prices are shown in pounds sterling (GBP) and include VAT where applicable. We try to ensure prices are accurate, but if we discover an error we will contact you before processing your order.
Payment
Payment is taken securely at checkout through our payment providers. We accept the payment methods displayed at checkout. Your order will not be dispatched until payment has been received in full.
Promotional codes
Discount codes such as WELCOME10 are subject to any conditions stated at the time, cannot be exchanged for cash, and may be withdrawn or amended at any time. Only one code may be used per order unless stated otherwise.
Delivery
Delivery options, costs and timescales are set out in our Shipping Policy, which forms part of these terms. Risk in the goods passes to you on delivery.
Cancellations and returns
Your rights to cancel and return orders are set out in our Returns & Refunds Policy, which forms part of these terms and reflects your statutory rights.
Faulty goods and your rights
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 and other applicable consumer law, including the right to goods that are of satisfactory quality, fit for purpose and as described.
Product descriptions and colours
We take care to describe and picture our products accurately. However, colours and finishes may vary slightly due to photography, screens and the natural variation of materials such as timber, leather and textiles.
Availability
All products are subject to availability. We may change or withdraw products at any time without notice.
Intellectual property
All content on this website, including text, images, logos and design, is owned by or licensed to FAB Furniture and may not be copied or reused without our permission.
Acceptable use
You agree not to use our website to post unlawful content, transmit malware, or carry out any activity that infringes the rights of others or breaches applicable law.
Our liability
We do not exclude or limit our liability where it would be unlawful to do so. Subject to that, we are not liable for losses that were not foreseeable or that arise from your failure to follow reasonable instructions.
Privacy and data
We process your personal data in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR.
Governing law
These terms are governed by the laws of England and Wales, and any disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. The version in force is the one published on our website at the time you place your order.
Contact us
Questions about these terms? Email support@fabfurniture.co.uk or call 0113 470 7386.